7e778 Privacy Policy

When you create a 7e778 account, we collect the personal data you submit during registration. This includes your full name, date of birth, mobile phone number, email address (if provided) and the username and password you choose. This data is required to create and operate your account. Without it, we cannot provide our services to you.

To comply with our Know Your Customer obligations and to verify player eligibility, 7e778 may request identity documents including a Bangladeshi national identity card (NID), passport or other government-issued photo ID. Where requested, we may also collect a selfie or photograph to verify that the document belongs to the account holder. KYC documents are stored securely and used solely for identity verification and compliance purposes.

When you deposit or withdraw funds on 7e778, we collect transaction data including the payment method used (bKash, Nagad, Rocket, Upay, Visa or Mastercard), the mobile number or account reference associated with that payment method, the transaction amount, and the date and time of the transaction. We do not store full card numbers or payment account passwords. Payment data is processed using secure, encrypted connections.

When you access the 7e778 platform, our servers automatically record certain technical information. This includes your IP address, device type, operating system, browser type and version, pages visited, session duration, game activity logs, and the referring URL that brought you to 7e778. This data is collected automatically and is used to maintain platform security, diagnose technical issues, and analyse aggregate usage patterns to improve the platform.

To process deposits and withdrawals, 7e778 must share relevant transaction data with its payment processing partners, including the operators of bKash, Nagad, Rocket, Upay and card payment networks. The data shared is limited to the minimum necessary to complete the transaction. Payment processors are contractually required to handle your data securely and to use it only for the purpose of processing the specific transaction.

The games on the 7e778 platform are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi. When you play a game, certain session and game-play data may be processed by the relevant game provider's servers. 7e778 has agreements in place with all game providers requiring them to handle player data securely and in accordance with applicable data protection standards.

7e778 may disclose your personal data to law enforcement agencies, regulatory authorities or other competent bodies where required to do so by applicable law, court order or legal process. 7e778 will not disclose your data to any authority beyond what is legally required and will, where permitted by law, notify you of any such disclosure.

You have the right to request a copy of the personal data that 7e778 holds about you. To submit an access request, contact [email protected] with the subject line "Data Access Request" and include your registered account username. 7e778 will respond to verified access requests within 30 days. There is no charge for a data access request unless the request is manifestly unfounded or excessive.

If any of the personal data 7e778 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. To submit a rectification request, contact [email protected] with the subject line "Data Rectification Request", your registered username, and a clear description of the data you believe is inaccurate and what the correct data should be. 7e778 will action verified rectification requests within 30 days.

In certain circumstances, you have the right to request that 7e778 delete the personal data it holds about you. This right applies where the data is no longer necessary for the purpose it was collected, where you withdraw consent and there is no other legal basis for processing, or where the data has been processed unlawfully. The right of erasure does not apply where 7e778 is required to retain the data to comply with a legal obligation, such as financial record-keeping or anti-money laundering requirements. To submit an erasure request, contact [email protected] with the subject line "Data Erasure Request".

Where 7e778 processes your personal data on the basis of your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. Please note that withdrawing consent for processing that is necessary to operate your account may mean that 7e778 can no longer provide its services to you. To withdraw consent, contact [email protected] with the subject line "Consent Withdrawal".